Today’s healthcare landscape is characterized by evolving needs and heightened public expectations, and requires exceptional healthcare systems. These health systems must be capable of delivering consistently high quality, tailored care in a variety of contexts. Quality health systems are needed for the overall wellbeing and fulfilment of communities, to build trust and to achieve better health outcomes1. It is estimated that approximately 8 million people in low- and middle-income countries (LMICs) die each year from treatable health conditions, with 60% of these deaths attributable to poor-quality health care, despite access to healthcare services. The most disadvantaged populations and the countries with the fewest economic resources are disproportionately affected by this problem