Laura Espinoza-Pajuelo is the Program Manager of the QuEST Center at Washington University in St. Louis and a researcher focused on improving health system performance. She has led multinational research initiatives on chronic disease care, with an emphasis on measuring health system quality and using patient perspectives to improve services in peri-urban communities. Previously, she served as Project Manager of the QuEST-LAC Network at the School of Public Health at Universidad Peruana Cayetano Heredia, where she supported the design and implementation of studies on health system quality, access, and patient experience.
Her research has focused on informal payments in healthcare, population perspectives on service quality, and patient-reported experiences of care. Through this work, she has contributed evidence to academic and policy discussions on health system improvement in Latin America. She brings together program management and research coordination, and has worked with international partners to translate findings into policy-relevant action.